COVID-19 – Closed

22/03/2020

Dear Patients, Colleagues and Friends, 

With immediate effect and subsequent to our message of yesterday, the situation has again changed and with a heavy heart, we have decided to temporarily close the practice to comply with the government’s distancing advice amidst the awful coronavirus pandemic.

Your health and safety is paramount and the practice closure will help save the lives of our loved ones. This has been a very difficult decision but I know you will all understand the gravity of the crisis we face and the short notice of this announcement.

Unfortunately we do not know at present how long this closure will be for. As more is learnt about the coronavirus, its behaviour and possible treatment pathways, I hope the government will release more definitive guidance for the profession. In the mean time we fully intend to keep you updated by text, phone or email.

At the moment, all appointments for the next three weeks (23rd March to 11th of April 2020) have been cancelled. The practice will contact you in due course to re arrange these appointments. Please do not call the practice to re arrange your appointments as the telephone line will not be monitored.

If you feel you have a true emergency then please book online via the clinic website for an initial phone or Zoom consultation without delay.

Please note that if you are suffering with symptoms of coronavirus (a new continuous cough and/or fever over 37.8 degrees Celsius, or you are self-isolating because a member of your family has these symptoms) you must immediately follow government guidelines from Public Health England.

Your safety and that of our immediate and wider community is of paramount importance.

Thank you for your continued support.

Best wishes and good health.

Kieran, Emily and the team at Back on Track Healthcare